Returns & Exchanges

At Leofoto, we stand behind the precision and quality of our professional photography equipment. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Place the item in its original packaging, ensuring all tripod legs, ball heads, accessories, and manuals are included in like-new condition.

3

Ship to Leofoto

Securely seal the box and attach the provided shipping label or address the package to our authorized service center, clearly marking your RMA number on the exterior.

4

Inspection and Refund

Once our technicians verify the gear's condition, we will process your refund or ship your replacement within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing